Subprocessors
The providers that process data for StoreAsk. See the privacy policy and the data processing agreement for what we store and why.
| Provider | What for | Data | Where |
|---|---|---|---|
| Hetzner Online GmbH | Hosting of the service and its database | Everything StoreAsk stores | EU |
| Cloudflare, Inc. | DNS, and the network that requests to the site pass through | IP addresses and the content of requests and responses | Global network; company in the US |
| Anthropic, PBC | The AI model behind the chat in StoreAsk | Questions asked in the chat and the results of the lookups made to answer them | Company in the US |
| Plus Five Five, Inc. (Resend) | Sending emails: sign-in emails, invitations, alerts and weekly emails | Recipients' email addresses and the emails' content | Company in the US |
| Paddle.com Market Limited | Reseller of StoreAsk plans: payments, invoices and tax | Billing details, and a visitor's IP address to show prices in their currency | Company in the UK |
Changes
We update this page at least 14 days before adding or replacing a subprocessor (shorter in urgent cases, such as a provider shutting down or a security issue). To be notified by email, write to [email protected]. You can object as described in the data processing agreement.
Not on this list
Claude, ChatGPT and other AI assistants you connect yourself aren't our subprocessors: what they receive is processed under your own agreement with their provider.